Return Policy

Wrong size ordered? Not satisfied with your pair of Sneapers? Within 14 days you can return any pair of Sneapers without any reason and get your full purchase amount back. Follow these steps to return your pair of Sneapers in 5 simple steps:

1 - FILL IN THE RETURN FORM
Print and complete the return form as completely as possible. Enter your details and let us know why you return us your Sneapers. This is optional.

Click here to download the return form

 

2 - PACK YOUR PAIR OF SNEAPERS IN THE ORIGINAL BOX
Make sure the Sneapers you wish to return are well packaged, preferably in the original carton. Each pair of Sneapers must be unused with all original tags. Do not forget to enclose the packing slip and the completed return form.

 

3 - ADDRESSING THE BOX
Address the package clearly to the following address:

Name: Shopclub Nederland B.V.
Address: De Weegschaal 8
Postcode: 5215 MN
City: 's-Hertogenbosch
Country: The Netherlands

 

4 - SEND THE PACKAGE THROUGH A PARCEL
Be sure to include enough postage and send the shipment to the address above. You can choose any shipping company you want. So, choose the shipping method that is easiest for you. The costs to return the shipment to Sneapers you have to pay yourself.

 

5 - YOU GET THE AMOUNT REFUNDED
Upon receipt and inspection of your return we will refund the purchase price within 14 days to your bank account. Customer Service will do its utmost best to transfer the money to your bank account as soon as possible.

 

Sneapers